Omg! I purchased these bottoms & some shorts and my package was going to be delivered to my old address because I previously ordered from Mrs Charlynn & she accidentally forgot to update to my new address. I reached out to her and stated the issue upon tracking it; and she was so very professional throughout the whole process. She apologized for her mistake, acted promptly to resolve the problem, & got my order from the ups location, & reshipped it in a very prompt and timely manner! Needless to say I wish more business owners had her heart for what they do. She is amazing! I really appreciate her for that. Keep winning Queen ! Y’all go shop you will be highly satisfied! She now has a forever customer.